Frequently asked questions

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The Job Search

  • Where do you find the jobs?

    Our system scan the job boards and company websites to find the latest opening positions. More importantly, we have private network to find the jobs that are not listed on any job boards.

  • Are you another job board?

    No, we are not a job board. You cannot come here and browse jobs like others. Once you access and build your profile, you will see only the jobs that are perfectly matched with your profile. We believe that their are enough job boards out there and you, the job seekers, are overwhelmed with the information. That's why we are here to do the heavy lifting for you. We do the job search and you don't have to.

  • How do you determine the job matches?

    The most important part come from you profile. The more detailed and accurate your profile is, the better the matches will be. We use a combination of AI and human intelligence to review your profile, the jobs and the company to file the best matches for you. There're many criterias that we are using (and we are adding more) to make sure that the matches are as accurate as possible. Some of the most important factors are: Your skill, your career objectives, the job requirement, the company culture, the team.

Application Process

  • Do you offer automated job application?

    No, we don't. We are against the automated job application. We believe that the job application is a very important process and it should be done with care and attention. We provide you with the tools and documents to make the application process easier and more effective, but we don't do the application for you. We believe that you are the best person to present yourself to the employer.

  • Do you guarantee the job?

    No, we don't. And we don't think that anyone can guarantee you the job. The job search and application process is a complex process and there're many factors that can affect the outcome. We are here to help you to increase your chance of getting the job, but we cannot guarantee you the job.

Application Documents

  • Do I have customized resumes and cover letters for each job?

    Yes, you do. For each job we bring to you, you will have a custumized resume and cover letter. Those document will be built to best present your skills and experiences in the specific context of the job and company. It's also design to navigate through any ATS system.

  • Can I edit you customized resumes or cover letter?

    Yes, you can. In fact, we ecourage you to review and edit the documents to make sure that they are best represent you. You can edit the documents as many time as you want before you submit them to the employer.

  • What others documents do you provide?

    We provide all the document that needed for the job application. This include: Resume, Cover letter, Reference letter, Answer to the job specific questions. Further more, if we dertermine that you can reach out to the hiring manager directly, or refferal is needed, we will provide you with the email or message template to reach out to the hiring manager or the refferal request.

  • Do you limit the number of documents, or do I need to pay extra for more documents?

    With free plan, you have 10 documents. With paid plan, we don't limit the number of documents. Our pricing is simple with only the subscription fee, no credit, no hidden fee.

Payment

  • Can I get refund?

    Yes. We offer 7 days money back guarantee. If you are not satisfied with our service, you can request a refund within 7 days of your purchase. No question asked.

  • Do you offer discount?

    Yes, we do. By default, we offer discount for the quartery plan. We alsao offer discount for fresh graduates, people who are affected by warfare, natural disaster, or any other unfortunate events. Please contact us for more information.